Reviews For Mountain Ridge
We'd love your feedback! Please take a moment to rate your apartment community and write a review.
Posted On: 1/9/2024
I highly recommend these apartments. The new management office team and the maintenance team are top notch. Maintenance is
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fast and reliable. The manager Maria in the office is so nice and professional. The new management installed new po boxes for the mail. The apartments are very quiet, except when the gardeners are here with their noisy leaf blowers and lawn mowers. Otherwise garbage is picked up often. I only wish that they build covered parking to protect the cars from hail.
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By: M I
Source: GOOGLE PLACES
Posted On: 12/30/2023
The maintenance team is a top notch. Always friendly, fast and reliable. They do excellent job.The office girls are great
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too. Very professional and kind. Keep it up guys. You are the best. We wish you a happy, healthy and prosperous 2024 to all of you and your families.Ty
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By: Mariana Iantchouleva
Hello Mariana Iantchouleva,
Thank you for the positive review and your kind words about our team! We will be sure to share your sentiments with our entire staff at Mountain Ridge! As always, please do not hesitate to give us a call at (214) 331-4388 or stop by our office if you ever need anything! Have a great day and a Happy New Year to you and your family!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 12/12/2023
It was great, thanks
By: Maria Olvera
Hello Maria,
It's experiences like yours that really keep us motivated! We always strive to provide a positive experience, and we’re happy to hear that was the case for you! As always, please do not hesitate to give us a call at (214) 331-4388 or stop by our office if you ever need anything! Have a great day!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 11/29/2023
Great work, the staff was professional.
By: Cecil Oliver
Hello Cecil Oliver,
It's experiences like yours that really keep us motivated! We always strive to provide a positive experience, and we’re happy to hear that was the case for you! Thanks for choosing us as your home! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 11/1/2023
I really enjoy living here. And thank you for to fix my AC
By: Maria Olvera
Hi Maria Olvera,
Thank you for taking the time to share your experience with us! It's always great hearing positive feedback from our residents! Thanks for choosing us as your home! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 9/11/2023
Move in was very smooth, thanks to the office staff . The office staff’s communication skills are great and my enquiries
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were timely addressed. Loved working with all of them.
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Hi Yeukai,
We always strive to provide top quality service to every resident, and are pleased to hear that your move-in experience went smoothly! Thanks for choosing us as your home! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 9/7/2023
It was great.
Hello Jesus,
Thank you for the positive review and your kind words about our team! We will be sure to share your sentiments with our entire staff at Mountain Ridge! As always, please do not hesitate to give us a call at (214) 331-4388 or stop by our office if you ever need anything! Have a great day!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 9/5/2023
My concerns were timeously addressed.
Hi Yeukai,
We always strive to provide top quality service to every resident, and are pleased to hear that your move-in experience went smoothly! Thanks for choosing us as your home! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 6/18/2023
The time it took from when I sent out the request and they got the job done was ver quick.
Hello Jose,
We're glad we were able to process your service request quickly and with no complications. Please don't hesitate to give us a call at (214) 331-4388 or stop by our front office if there is ever anything additional we can assist you with! Have a great day!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 6/14/2023
Great crew of guys. Always dependable.
Hello Mr. Carver,
Thank you for the positive rating and your kind words about our maintenance team! We will be sure to share your sentiments with the team at Mountain Ridge! As always, please do not hesitate to give us a call at (214) 331-4388 or stop by our office if you ever need anything! Have a great day!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 6/9/2023
Maintenance and the staff at Mountain Ridge are ALWAYS GREAT!
Hi Ursula,
Thank you for taking the time to share your experience with us! It's always great hearing positive feedback from our residents! Our maintenance and Office staff will appreciate the positive feedback! Please don't hesitate to give us a call at (214) 331-4388 or stop by our front office if there is ever anything additional we can assist you with! Have a great day!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 6/7/2023
Maintenance is always fast and efficient.
Source: SURVEY
Posted On: 5/22/2023
Management
Dalia is amazingBy: Miriam Roldan Verified Resident
Source: Property Site
Posted On: 5/19/2023
They did the work very well..
Hi Alan, Thank you again for taking the time to let us know how we did. When you have a moment, would you be willing to post about your experience on Google? Here is a direct link to our Google page: http://bit.ly/reviewmountainridge. Thank you again for choosing to stay with us at Mountain Ridge!
Source: SURVEY
Posted On: 5/18/2023
Hi Temaria, thank you so much for the five star rating! We hope that you will continue to be happy at Mountain Ridge for many years! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
Source: SURVEY
Posted On: 5/15/2023
Hi Ruth, thank you so much for the positive rating! We hope that you will continue to be happy at Mountain Ridge for many years! Please don't hesitate to give us a call or stop by our front office if there is ever anything we can assist you with!
Source: SURVEY
Posted On: 5/15/2023
Hi Ruth, thank you so much for the positive rating! We hope that you will continue to be happy at Mountain Ridge for many years! Please don't hesitate to give us a call or stop by our front office if there is ever anything we can assist you with!
Source: SURVEY
Posted On: 5/14/2023
Hi Walter, We hope that you will continue to have a five-star experience at our community! Thanks again for the positive star rating! Please call the office or stop by if you need anything!
Source: SURVEY
Posted On: 2/6/2023
Maria was extremely helpful and had great communication. She was consistent with keeping me informed throughout the entire
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application process, which made both the process and move-in day very easy.
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Hi Brea, it's experiences like yours that really keep us motivated! We always strive to provide a positive experience! Our most sincerest welcome to the community!
Source: SURVEY
Posted On: 1/30/2023
Very nice , polite and got the job done promptly
Hi Irene, thank you so much for the positive review! We hope that you will continue to be happy at Mountain Ridge for many years! Our maintenance staff will appreciate the positive feedback! Thank you again for the wonderful review!
Source: SURVEY
Posted On: 1/25/2023
Amazing
Hi Maira, Thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Mountain Ridge! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
Source: SURVEY
Posted On: 1/17/2023
Office people are amazing, especially dalia she walked me through the whole move in. explained troughly and definitely made
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me feel welcomed. , the neighborhood is calm and i feel safe. thankyou so much
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Hi Valeria, We always strive to provide top quality service to every resident, and are pleased to hear that your move-in experience went smoothly! Thank you for the positive feedback and choosing Mountain Ridge as your home!
Source: SURVEY
Posted On: 1/11/2023
Always a good experience
Hi Angelica , it's experiences like yours that really keep us motivated! We always strive to provide a positive experience! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
Source: SURVEY
Posted On: 11/24/2022
Requested maintenance repair in the morning and repair was completed in the afternoon..great job
Hi Irene, We're happy we could meet your expectations! We trust that you will continue to be happy living at Mountain Ridge! Don't hesitate to reach out if there is ever anything else we can help you with!
Source: SURVEY
Posted On: 11/24/2022
Always a great experience
Hi Angelica, thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Mountain Ridge!
Source: SURVEY
Posted On: 11/9/2022
I have lived here before and circumstances made it a short stay. We are here for the long hall this time. I have already
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recommended these apartments to others. Dalia made it easy and pain free.
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Hi Angelica, thank you, for taking the time to let us know how we did. When you have a moment, would you be willing to post about your experience on Google? Here is a direct link to our Google page: http://bit.ly/reviewmountainridge. Don't hesitate to reach out if there is ever anything we can help you with! Our sincerest welcome back to the community!
Source: SURVEY
Posted On: 11/7/2022
Maintenance crew were prompt. With Dalia, I felt like I was being heard. Excellent service throughout.
Hi Angelica,
Thank you for taking the time to let us know how we did. When you have a moment, would you be willing to post about your experience on Google? Here is a direct link to our Google page: http://bit.ly/reviewmountainridge. It's always great hearing positive feedback from our residents! We will share your feedback with our staff!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 10/21/2022
Love getting my issue fixed fast
Hi Ernesto, Thank you for taking the time to let us know how we did. When you have a moment, would you be willing to post about your experience on Google? Here is a direct link to our Google page: http://bit.ly/reviewmountainridge. It's always great hearing positive feedback from our residents!, Your satisfaction means a lot to us, so please let us know if anything comes up!
Mountain Ridge Team!
Source: SURVEY
Posted On: 9/30/2022
Quick response, the issue was fixed right away!
Hi Luis,
Thank you again for taking the time to let us know how we did. When you have a moment, would you be willing to post about your experience on Google? Here is a direct link to our Google page: http://bit.ly/reviewmountainridge. Your satisfaction means a lot to us, so please let us know if anything comes up!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 9/26/2022
I’ve lived here going 3 years, just like anywhere else it’s not always perfect but the office staff will do whatever it takes
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to make their residents happy. They’re professional but very down to earth and friendly. They also have events for the residents and hold crime watch meetings. The property is very well kept and just very recently they made some very major improvements and renovations to the property and it looks great. I would definitely recommend this property to my friends and associates.
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By: Markus Jordan
Thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Mountain Ridge!
Source: GOOGLE PLACES
Posted On: 9/23/2022
I've been here since 2013. No problems. And I really like this new management they are prompt, polite and get your problem
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resolved. Great job
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Good Morning, Irene,
Thank you for taking the time to let us know how we did. When you have a moment, would you be willing to post about your experience on Google? Here is a direct link to our Google page: http://bit.ly/reviewmountainridge. We will share your feedback with our staff! Thank you again for the wonderful review!
Sincerely,
Mountain Ridge Team
Source: SURVEY
Posted On: 9/23/2022
Based on my experience, the office staff is very professional and friendly as well as accommodating. It’s pretty quiet most
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of the time and it’s pretty safe. The grounds are very well kept and they’ve been renovating the property and it looks great. I would definitely recommend them to friends and colleagues.
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Hello, Markus!
Thank you for your feedback. We are happy to hear that you're having a great experience here at Mountain Ridge and appreciate you as a resident. Reviews like this give us motivation and help us ensure we provide high-quality care! When you have a moment, would you be willing to post about your experience on Google? Here is a direct link to our Google page: http://bit.ly/reviewmountainridge. We truly appreciate your kind words. Let us know if there's anything we can help with!
Sincerely,
Mountain Ridge Staff
Source: SURVEY
Posted On: 8/23/2022
Fast service Knowledgeable... If you can catch them before Lunch. Getting them on the phone is a miracle but catching them
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in probably between 9:00 and 11:00 is a good go the girl at the first desk is very curteous and helpful.
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By: Crystal Charity
Hi, thank you for the positive review and your kind words about our community! We will be sure to share your sentiments with our entire staff at Mountain Ridge! Please give us a call or stop by our office if you ever need anything!
Source: GOOGLE PLACES
Posted On: 5/2/2021
Peaceful living & attentive staff.
I am glad we chose these apartments. We originally met with Ms. Veronica. She took her time to show us an apartment. We loved ... her attitude & how attentive she was to us. We got the process started & a couple of weeks later we met with Ms. Connie to get the keys! who by the way is just as nice & knowledgeable. I appreciate them taking their time to make me feel like I am making the right choice in moving here. Thank you! Read More about Peaceful living & attentive staff.By: Eva_DeeM Verified Resident
Source: Property Site
Posted On: 1/22/2021
Frustrated
I really like these apartments, the friendly staff and the location. What’s making my experience horrible is the constant ... running and jumping on my roof from my upstairs neighbor apt. (2030). I really hate complaining unless it’s totally necessary and it is, she allows her daughter to do it, so I really don’t blame the kid I blame the parent. When I tap on the wall to let them know they’re too loud it gets worse. I’d rather have the staff address my issue to keep it civil. I expect certain levels of noise being in an apartment community but this is beyond that to where my ceiling fan shakes and the blades turn due to the stomping and my pictures on the wall rattle. I respect my neighbors and don’t want to make enemies nor do I want anyone fined, reprimanded or feel they need to walk on eggshells...I just want them to respect the fact that someone lives below them. Read More about FrustratedBy: Markus Jordan Verified Resident
Source: Property SiteOverall Rating
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